Privacy Policy

This privacy policy provides information on the data protection aspects of our online service at www.dienemann-bremen.de/shop.

1. Name and contact details of the data controller

The data controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is:

A.W. Dienemann GmbH & Co. KG
Malthusstraße 25
28307 Bremen
Germany

Represented by the general partner:
A.W. Dienemann Verwaltungs GmbH, registered at: Bremen Local Court, HRB 28872
This company is in turn represented by the managing directors: Klaus Kahrs, Philip Kahrs

Email: [email protected]
Telephone: +49 (0) 421 48 69 8-0
Fax: +49 (0) 421 48 69 88

Contact details of the Data Protection Officer:
Email: [email protected] or via our postal address, adding the note “The Data Protection Officer”.

2. Collection and storage of personal data, and the nature and purpose of its use

a) When visiting the website

When you access our website, the browser used on your device automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. The following information is collected automatically without any action on your part and stored until it is automatically deleted:

• IP address of the requesting device,
• date and time of access,
• name and URL of the file accessed,
• website from which the access took place (referrer URL),
• the browser used and, where applicable, the operating system of your device, as well as the name of your internet service provider.

We process the aforementioned data for the following purposes:

• To ensure the website connects smoothly,
• To ensure a user-friendly experience on our website,
• to assess system security and stability, as well as for other administrative purposes.

The legal basis for data processing is Article 6(1), first sentence, point (f) of the GDPR. Our legitimate interest arises from the purposes of data collection listed above.

b) When placing orders (as a guest or via a customer account)

When you order goods from our shop (as a guest or by registering a customer account), we process the data you enter (e.g. name, address, email address, any alternative delivery address and company details).

This processing is carried out for the purpose of fulfilling the contract or for the implementationpre-contractual measures in accordance with Article 6(1), first sentence, point (b) of the GDPR. Data is only disclosed to third parties (e.g. to delivery companies such as DHL/DPD and to the selected payment service provider) for the purposes of contract fulfilment.

c) Use of the online withdrawal button / withdrawal form

If you exercise your right of withdrawal using the withdrawal button or the online withdrawal form provided on our website, we process the data you enter (e.g., name, address, email address, order number, and information regarding the goods concerned) in order to properly process your withdrawal and send you the legally required acknowledgement of receipt via email.

The legal basis for this data processing is Art. 6(1)(c) GDPR (compliance with a legal obligation pursuant to Section 312k of the German Civil Code [BGB]) and Art. 6(1)(b) GDPR (processing the reversal of the purchase contract).

d) When submitting the contact form (spam protection)

To protect our contact form against automated submissions we use Cloudflare Turnstile, a service provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA.

When the contact form is opened, a script is loaded from Cloudflare. Your IP address and technical information about your browser and device are transmitted to Cloudflare and evaluated there in order to distinguish whether the input comes from a human being or from a program. According to the provider, Turnstile does not use cookies to recognise individuals and does not evaluate your behaviour for advertising purposes.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in preventing misuse of the form and the mass sending of unwanted messages. Without this check we cannot operate the contact form safely; alternatively you can reach us directly by e-mail at [email protected] at any time.

This may involve a transfer of data to the USA. For details on data processing by Cloudflare please see their privacy policy at cloudflare.com/en-gb/privacypolicy.

3. Cookies and consent management

Our website uses cookies. Cookies are small text files that are stored on your device.

Technically necessary cookies: These are required to ensure the basic functions of the shop (e.g. shopping basket, login session). The legal basis is Section 25(2)(2) of the TDDDG in conjunction with Article 6(1), first sentence, point (f) of the GDPR.

Cookies and services requiring consent: For all other cookies (e.g. for statistics, marketing or external media), we obtain your explicit consent in advance via our cookie consent banner. The legal basis is § 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time via the cookie settings in the website footer.

4. Data subjects’ rights

You have the right:

• toäß Article 15 of the GDPR, to request information about your personal data processed by us;
• in accordance withäß Article 16 of the GDPR, to request, without delay, the rectification of inaccurate data or the completion of your data stored by us;
• in accordance with Article 17 of the GDPR, to request the erasure of your personal data stored by us, provided that this does not conflict with statutory retention obligations;
• in accordance with Article 18 of the GDPR, to request the restriction of the processing of your data;
• in accordance with Article 20 of the GDPR, to receive your data in a structured, commonly used and machine-readable format (data portability);
• in accordance with Article 7(3) of the GDPR, to withdraw your consent at any time by notifying us;
• in accordance with Article 77 of the GDPR to lodge a complaint with a competent data protection supervisory authority (for Bremen: the State Commissioner for Data Protection and Freedom of Information in Bremen).

5. Right to object

If your personal data is processed on the basis of legitimate interests in accordance with Article 6(1), first sentence, point (f) of the GDPR, you have the right, in accordance with Article 21 of the GDPR, to object to the processing, provided there are grounds arising from your particular situation or the objection relates to direct marketing.

If you wish to exercise your right to withdraw consent or to object, simply send an email to: [email protected].

6. Data security

During your visit to the website, we use the widely adopted SSL (Secure Socket Layer) protocol in conjunction with the highest level of encryptionencryption level supported by your browser. We also employ appropriate technical and organisational security measures(TOM) to protect your data against accidental or deliberate manipulation, loss or unauthorised access by third parties.

7. Validity and amendments to this privacy policy

This privacy policy is currently valid and was last updated in: July 2026.